There are some important points to consider when requesting a refund for a test bank purchased from testbank.solutions.

Eligible Refund Cases

You may request a refund in the following cases:

  • You have not received or downloaded the test bank.
  • The file you received contains a major defect.
  • The file you received is incomplete or missing chapters.
  • A transaction error occurred during payment (in most cases, the refund will be issued to the same credit card used for the original purchase).

Non-Refundable Cases

You may not request a refund in the following cases:

  • You have previously returned a test bank from testbank.solutions.
  • You are requesting a refund for multiple items.

Accepted Refund Requests

  • Refunds will only be processed through the original mode of payment.
  • Refunds may take up to 4 business days to appear, depending on your bank’s or credit card issuer’s policies.

Abuse of Refund Policy

testbank.solutions reserves the right to refuse refunds to any person for reasons not prohibited by law, including but not limited to abuse of this Refund Policy.