Terms of Sale

Definitions

  • Seller refers to the website owner – the person or entity to whom the order for the purchase has been given.
  • Buyer refers to the person or organization placing the order.
  • Goods or Services refer to the product(s) for which the buyer has placed an order with the seller.

Payment

All payments are due upon completion of an order. If payment is not received, or if the payment method is declined, the order will not be processed and no items will be delivered. The buyer forfeits ownership of any items due to non-payment.

We accept most major credit cards, including Visa, Mastercard, Discover, and American Express.


Shipping Policies

Through testbank.solutions, you can instantly access and use your purchased files once the payment process is completed.

  • A confirmation email containing the download links will be sent to you.
  • Download links do not expire, and you can re-download your files anytime.
  • We strongly recommend keeping a copy of the confirmation email for your records.

Refund / Return Policy

Refunds may be considered under the following circumstances:

  • You have not received or downloaded the test bank or solutions manual.
  • The file you received contains a major defect.
  • The file you received is incomplete or missing chapters.

Refunds will not be granted in the following cases:

  • You have previously returned a test bank from testbank.solutions.
  • You are requesting a refund for multiple items.

For more details, please review our full Refund Policy.


Complaints

Any complaints regarding items or services should be submitted to our support team.

📧 Please contact us at [email protected].